Head of IT Operations

This is a role for someone who enjoys building high-performing teams, improving services, solving operational challenges and ensuring technology enables growth rather than getting in the way.

You’ll have responsibility for the performance, security and reliability of a broad technology estate, while leading a team and helping shape how technology services evolve over the coming years.

What you’ll be doing

• Leading IT Operations across infrastructure, cloud services, networks, cyber security and end-user technology.
• Developing and coaching a high-performing technical team.
• Driving service excellence through effective incident, problem and change management.
• Owning resilience, business continuity and operational cyber security.
• Managing technology partners and suppliers while building strong relationships across the wider business.

You’ll likely have experience in a Head of IT, IT Operations Manager, Infrastructure Manager or similar leadership role and be comfortable leading teams in a fast-paced environment., * Experience leading IT Operations or Technology Services functions.

• Strong knowledge of cloud, infrastructure and service management.
• A track record of improving operational performance and service delivery.
• Experience managing suppliers, budgets and stakeholders.
• The ability to balance strategic thinking with operational execution.

You don’t need to tick every box, but you should have the credibility and experience to lead a broad technology operations function and drive positive change.

• Genuine leadership role with influence across the organisation.
• Opportunity to shape how Technology Operations evolves.
• Broad remit covering people, process, technology and suppliers.
• Growing business with ambitious plans.
• Visible role with the chance to make a tangible impact from day one.

Interested?