Application Engineer

Senfeng Laser USA, Inc.
Ontario, CA, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$75,000.0 - $120,000.0
Working hours
Regular working hours
Languages
Chinese, English
Job source

Tech stack

Computer-Aided Design Software Troubleshooting Usage Tracking

Job description

We are seeking a skilled and customer-focused Application Engineer - Laser Cutting Systems to join our team. This role is responsible for supporting customers with laser cutting applications, machine demonstrations, process optimization, technical training, and pre/post-sales support. The ideal candidate has experience in sheet metal fabrication, CNC laser cutting technology, and strong problem-solving skills., * Provide technical support for fiber laser cutting machines and related automation systems

  • Conduct machine demonstrations, sample testing, and application evaluations for customers
  • Optimize cutting parameters for different materials and thicknesses
  • Assist the sales team with technical presentations and customer consultations
  • Troubleshoot application and process-related issues remotely and onsite
  • Train customers on machine operation, maintenance, and software usage
  • Support installation, commissioning, and acceptance of equipment
  • Collaborate with engineering and service teams to improve customer satisfaction
  • Prepare technical reports, cutting data, and application documentation

Requirements

Do you have a valid Driver’s License license?, Do you have experience in Product demos?, * Bachelor’s degree or equivalent experience in Mechanical Engineering, Manufacturing Engineering, or related field

  • Experience with laser cutting equipment, CNC machines, or sheet metal fabrication preferred
  • Knowledge of fiber laser cutting processes, materials, and CAD/CAM software
  • Strong troubleshooting and communication skills
  • Ability to travel for customer visits and onsite support
  • Proficient in English; Chinese language skills are a plus
  • Valid driver’s license and ability to work in the U.S.

Preferred Experience

  • Experience with fiber laser cutting machines
  • Familiarity with nesting software and CNC programming
  • Background in metal fabrication or industrial machinery

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Opportunities for advancement, * Competitive salary
  • Performance bonus opportunities
  • Health insurance
  • Paid time off
  • Career growth opportunities
  • Company training and support

Pay: $75,000.00 - $120,000.00 per year, * 401(k)

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Apply for this position

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