Software Engineer

We are seeking a highly skilled ServiceNow Software Engineer to design, build, and scale solutions within the ServiceNow Vulnerability Response (VR) platform. In this role, you will lead complex technical initiatives, collaborate with cross-functional teams, and deliver secure, scalable applications that drive enterprise impact. What You’ll Do

• Design, develop, configure, and maintain ServiceNow Vulnerability Response solutions using scripting and platform capabilities
• Lead large-scale, complex technology initiatives with company-wide impact; provide technical leadership and mentorship to team members
• Build secure, scalable, and high-quality software solutions aligned with established standards and best practices
• Troubleshoot and resolve complex coding, testing, and platform issues, serving as an escalation point for critical challenges
• Partner with stakeholders across engineering, production support, and platform teams to deliver reliable solutions
• Drive compliance with risk management and governance requirements within the supported domain
• Collaborate with technical experts, engineers, and leadership to solve complex problems and achieve business objectives
• Develop and enhance ServiceNow applications using low-code and out-of-the-box solutions
• Create workflows and automation scripts to streamline business processes
• Manage API integrations with internal and external systems
• Support Agile development practices, including coding, testing, and delivery
• Contribute to documentation and knowledge sharing through tools like Confluence
• Participate in production support, including L3 escalation responsibilities and release management activities

• Bachelor’s degree or equivalent practical experience
• 7+ years of software engineering experience (or equivalent combination of work, education, or military experience)
• 5+ years of experience with ServiceNow application development, implementation, or troubleshooting
• Experience with service-oriented architecture and consulting on design and integration approaches
• Experience with web technologies including JavaScript (ES5+), HTML, CSS/SCSS, and SQL
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer

Preferred Qualifications

• 3+ years of experience with ServiceNow Vulnerability Response
• ServiceNow Implementation Specialist - Vulnerability Response certification
• Micro-certifications (e.g., Service Portal, ATF, Flow Designer, IntegrationHub)
• Experience with modern JavaScript frameworks (e.g., AngularJS, React)
• 2+ years of experience with RESTful or SOAP APIs
• 2+ years of experience working in Agile environments
• Experience integrating with security tools such as Qualys, Wiz, NVD, or Phosphorus
• Strong understanding of web-based protocols and standards

Additional Information

• Strong communication and collaboration skills with the ability to influence across teams
• Ability to manage multiple priorities in a fast-paced, technical environment
• Commitment to delivering high-quality, secure, and scalable solutions