IT Project Coordinator

• Support the planning, coordination and delivery of multiple concurrent projects
• Maintain and update project plans, schedules and trackers
• Coordinate internal resources and third-party vendors to ensure timely task completion
• Organise and document project meetings, including agendas, minutes and action tracking
• Monitor project progress and highlight risks, issues and dependencies
• Ensure all project documentation is accurate, up to date and stored correctly
• Assist with change management processes in a procedurally compliant manner
• Support project reporting, including status updates, milestone reports, RAID logs and performance metrics
• Liaise with customers and internal stakeholders to ensure clear and consistent communication
• Support financial tracking of projects, including purchase orders, timesheets and cost tracking where required
• Contribute to process improvements within the PMD

Technologies:

• Citrix
• Cloud
• Cisco
• Excel
• Support
• ITIL
• JIRA
• Security
• DevOps

• 2-3 years experience in an IT project coordination, administrative or delivery support role
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities effectively
• Confidence coordinating between suppliers, customers and internal teams
• High attention to detail and accuracy in documentation
• Experience with project management tools such as MS Project, Jira or similar
• Strong Microsoft Office skills, including Excel, Word and PowerPoint
• Experience working in a fast-paced, customer-focused environment
• Experience within an IT services or managed services environment is desirable
• Understanding of project management methodologies such as PRINCE2 or Agile is desirable
• Knowledge of IT infrastructure or cloud technologies is desirable
• Familiarity with the ITIL framework is desirable
• Project management certification such as PRINCE2 Foundation, Agile or equivalent is desirable
• Experience working with ISO9001 and ISO27001 standards within a projects environment is desirable

We are a well-established IT Managed Services provider delivering managed IT, cloud and security services to clients across the UK and Europe. We operate a security-first culture and work across a broad technology stack including Dell, Cisco, Citrix and Microsoft. This is a full-time, hybrid role based in Macclesfield, working 37.5 hours per week. We offer a salary of up to £40,000 DOE, 25 days annual leave plus bank holidays, a contributory pension scheme with tiered contributions rising to 10% with length of service, company sick pay, tailored personal development plans and training, and free parking and electric car charging facilities at our UK head office. Applicants must have the right to work in the UK, as we cannot provide sponsorship.