Site Support Administrator

This is a key role supporting the smooth day-to-day running of the site, providing administrative support to the Site Manager and wider management team. You will also act as the main on-site point of contact for our central Accounts Team, helping to ensure financial information, invoices and documentation are processed accurately and on time.

This role would suit someone who enjoys working in a busy operational environment, is confident managing a variety of administrative tasks and takes pride in keeping things organised and running efficiently.

This role is 16 hours per week and hours can also be flexible to work around school drop-offs and pick-ups, making the role more manageable for working parents and those with family commitments

General Administration

• Provide day-to-day administrative support to the Site Manager and management team.
• Maintain organised electronic and paper filing systems.
• Prepare letters, reports, spreadsheets and other documentation as required.
• Manage incoming post, deliveries and general correspondence.
• Order office supplies and consumables within agreed budgets.
• Maintain site records and ensure documentation is accurate and up to date.

Operational Support

• Support managers with general administration across all departments.
• Maintain employee records and support HR administration where required.
• Coordinate paperwork relating to suppliers, contractors and compliance.
• Assist with the administration of site projects and operational initiatives.

Finance & Accounts Liaison

• Act as the primary on-site point of contact for the central Accounts Team.
• Raise purchase orders in line with company procedures.
• Process invoices and ensure financial paperwork is submitted promptly.
• Assist with supplier queries and liaise with the Accounts Team to resolve any issues.
• Support cash reconciliation, banking administration and petty cash processes where applicable.

Communication

• Build positive working relationships with Head Office support teams.
• Respond professionally to telephone and email enquiries.
• Ensure requests from central departments are completed accurately and within agreed timescales.
• Escalate issues appropriately to the Site Manager.

Compliance

• Maintain confidentiality when handling company and employee information.
• Ensure company procedures, GDPR requirements and financial controls are followed.
• Promote safe working practices and comply with Health & Safety procedures., You will work closely with the:
• Site Manager
• Department Managers
• Central Accounts Team
• Payroll Team
• HR Team
• Suppliers and contractors
• Wider Escapade Group support teams

• Previous administration experience within a busy working environment.
• Strong organisational skills with the ability to manage multiple priorities.
• Good IT skills, including Microsoft Office.
• Excellent attention to detail and a high level of accuracy.
• Strong written and verbal communication skills.
• The ability to work independently while also being a supportive member of the wider team.

Desirable

• Experience supporting operational teams.
• Experience using finance, payroll or HR systems.
• Previous experience within the leisure, hospitality or retail sectors.

Farmer Ted’s Adventure Farm is one of Lancashire’s best-loved family visitor attractions, offering a fantastic mix of indoor and outdoor play, animal experiences, educational activities and seasonal events.

Farmer Ted’s is part of The Escapade Group, a growing UK operator of visitor attractions and leisure experiences. Our portfolio includes a range of established family attractions and leisure businesses across the UK, all focused on creating memorable experiences for our guests.

Joining Farmer Ted’s means becoming part of a passionate and friendly team where no two days are quite the same. It is an exciting time to join the business as Farmer Ted’s continues to grow and develop as part of The Escapade Group.