Collaboration Platform Engineer (M365)

The Collaboration Platform Engineer is part of the Collaboration Platform team within Technology Operations, with responsibility for the design, administration, configuration and specialist support of CAG’s M365 platforms.

As a Collaboration Platform Engineer, you’ll support our employees and teams across the businesses, driving positive user experience and frictionless collaboration throughout our tenants whilst maintaining best practice and security standards as defined in collaboration with Information Security. You’ll be at the forefront of significant work modernisation programmes as we migrate from legacy systems, educate our users on efficiencies that can be achieved through our platform and enable our wider teams to maximise their usage of M365.

The Collaboration Platform Engineer will have a passion for digital experience and transformation with a focus on automation, reliability and security. You’ll bring deep expertise across the M365 ecosystem, with a particular focus on Intune and endpoint management.

Role Accountabilities:

• Acting as an SME for Microsoft 365 and participate in projects involving M365 apps and services
• Designing, implementing and maintaining Intune-based endpoint management for Windows, iOS, Android and macOS devices
• Developing and maintaining device taxonomies (categories, filters, attributes) to support scale and targeting
• Driving seamless user experiences using Multi-Tenant Organisations across M365 services
• Identifying, designing and implementing opportunities for automation to increase employee efficiency and driving self-service capability
• Optimising core M365 services including Exchange Online, SharePoint Online, OneDrive and MS Teams
• Working with collaboration and business stakeholders to enable effective platform usage
• Supporting service health monitoring, incident response and root cause analysis
• Creating comprehensive documentation and knowledge repositories detailing technical designs, configuration and support guides

• Significant endpoint management experience, including Intune migrations from legacy systems
• A proactive, motivated and enthusiastic approach to delivery
• A continuous improvement mindset with a user centric approach
• 5+ years experience managing Microsoft Intune (endpoint management, compliance, apps, updates & migration) deployment in excess of 5,000+ devices
• Minimum 3+ years managing Microsoft 365 Ecosystem; Entra ID, Teams, SPO, ExO & OneDrive
• Experience with vendor and license management at an enterprise scale
• Engineering experience implementing and operating within a multi-tenant organisation
• Automation experience using PowerShell with Microsoft Graph or other scripting language
• Strong analytical and problem-solving capability with a collaborative, team-oriented mindset
• Comfortable working in fast-moving, evolving environments
• Platform ownership mentality with attention to detail
• Customer-centric approach with clear communication capabilities across technical and non-technical audiences

• Platform monitoring, reporting and optimisation Desirable

• MD-102 Certification and/or other Microsoft qualifications (MS-102, MS-700, MS-203, MS-104, SC-300)
• Familiarity with ServiceNow or ITSM tooling
• Familiarity with Agile ways of working
• Policy as code
• PowerBI dashboarding and reporting
• Experience implementing Zero-Trust principles across complex organisations We are considering candidates from both Portugal & the UK

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

• Onsite parking
• Company Pension Scheme
• Cycle to work scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Access to BCA Rewards which provides online and store discounts with a range of retailers

And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe’s largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.