Incident and Investigations Administrator

An exciting opportunity is available to join the Patient Safety Team. We are looking for a hard-working individual to join our busy team. The role will support the team with administrative duties ensuring that the patient is fundamentally at the heart of everything. This role requires excellent communication skills, the ability to multitask and prioritise workload under pressure as it is a very faced pace environment.

A core function will be to support the Patient Safety Team., The post holder will provide comprehensive administrative and secretarial support to the Patient Safety team, acting as the first point of contact for enquiries and ensuring these are managed efficiently. They will coordinate meetings and diaries for senior staff, alongside maintaining effective administrative systems, records, and correspondence in line with organisational requirements. The role involves progressing actions, and supporting data management, including the use of Datix and Microsoft Office systems. The post holder will communicate confidently with internal stakeholders and external partners, handling sensitive information with professionalism and discretion. They will also support wider team functions, including financial administration and service cover where required, while working independently to prioritise workload and meet deadlines.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.