Senior AJO Developer

Humana’s Corporate Marketing organization is looking for a Senior Product Owner to join the Marketing Regulatory and Operational Communications (MROC) team. If you are ready to join the team of professionals responsible for Humana’s success in delivering messaging to members through print, email, SMS/Text, VAT, etc., then this just may be the role for you!

As part of the Senior Product Owner team, the candidate will be a relationship builder, serving as a liaison between Marketing and MROC.

Key Role Functions

• Partners with business strategy team and consults on marketing and communication delivery strategy. Communicates vision and goals to the internal teams so they can create actionable stories

• Look for enhancements to the messaging to achieve the strategy/goal

• Identify campaign opportunities to simplify, automate and consolidate across LOB

• Manage and prioritize incoming requests, backlog and change requests

• Collaborates with other Agile teams, as needed, for dependencies, alignment, and prioritization

• Works with project management team and communication owners to close the loop upon closure of the campaign/communication

• General understanding of all LOB’s and their annual strategy to look for synchronization and eliminate duplicate efforts. Create a consistent consumer experience across all LOB’s

• Work to build out annual and quarterly roadmaps in partnership with business strategy and develop incremental planning meetings

• Provide consultation around channels and audience targeting and will reroute when appropriate (i.e - letter builds, translations, provider communications, VAT, SMS, etc.)

• Develop and communicate the sprint goals, and make sure the acceptance criteria is met

To be successful in this role, you will be a self-starter with strong organizational skills, thorough and demonstrates initiative and follow-through. Additionally, you will possess a highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs as well as high attention to detail with excellent verbal, written and presentation skills., Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

• Bachelor’s degree or equivalent work experience

• 3+ years of communications, marketing, product owner (indirectly or directly) or related experience

• Adobe Journey Optimizer or Adobe Campaign Classic experience

• Requirements documentation/story creation experience

• Experience running multiple campaigns simultaneously

• Self-starter with strong organizational skills, who is thorough and demonstrates initiative and follow-through

• Highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs

• Possesses high attention to detail with excellent verbal, written and presentation skills

• Demonstrated skills leading and/or influencing cross-functional teams, + Experience with Aprimo, Workfront

• Previous end-to-end communication experience within Humana

• Salesforce Marketing Cloud (SFMC) certification

• Agile experience

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.