IT Specialist

IT Specialist will be tasked for monitoring and maintaining the agency’s computer systems, networks, and electronic devices (on site and/or off-site support for after school programs). This position will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues., * Setting up and configuring the company’s hardware, operating systems, and applications.

• Performing regular maintenance on computers, printers, monitors, mobile
• devices, and peripheral hardware
• Assist and support IT manager in day-to-day activities
• Offer technical support to staff and troubleshoot problems
• Document all calls relating to technical problems and inquiries in the internal call database
• Keep up to date on the latest trends and solutions in technology aspects
• Collaborate with other CYC programs to support special projects and events
• Other duties as assigned by the supervisor

Do you have experience in Facilitation in mediation?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field.

• At least two (2) years of experience in computer support and hardware maintenance or related background.
• Working knowledge of IT systems, hardware, software, and applications.
• Willingness and can quickly learn new technologies.
• Possess strong interpersonal, organizational, conflict mediation, facilitation, and leadership skills
• Excellent technology skills (familiar with Google suites, Microsoft Office, PC and Mac, etc.)
• Capacity to multitask, work independently, and meet strict programmatic deadlines.
• Willingness to work some evenings and weekends.
• Ability to travel to all CYCSF locations as needed.
• Able to lift or move at least 25lbs.