Technical Service & Development Engineer

• Become a subject matter expert in ion exchange resin technologies, providing technical leadership and guidance to customers, commercial teams, and business partners.
• Support customers throughout the project lifecycle by selecting appropriate products, running process simulations, optimizing system designs, and resolving operational challenges.
• Deliver technical consultancy and post-sales support to ensure optimal system performance and customer satisfaction.
• Identify and develop new application opportunities, documenting customer insights and contributing to innovation initiatives.
• Design and execute laboratory and field trials to validate product performance, benchmark competitive solutions, and generate technical data supporting product positioning and qualification.
• Partner with account managers on customer visits, engaging with key customers, OEMs, engineering firms, consultants, and brand owners across the region.
• Collaborate with commercial and marketing teams to develop technical engagement strategies and action plans that support business growth and strengthen market positioning.
• Develop and deliver technical presentations, workshops, webinars, customer seminars, and training programs.
• Conduct feasibility studies, analyze quality data, and recommend treatment technologies, operating conditions, and system configurations to achieve desired outcomes.
• Create and maintain technical documentation, application notes, case studies, and customer success stories.
• Monitor market trends, competitive activities, and customer needs, providing insights that support regional business strategies and growth initiatives.
• Ensure the highest standards of safety, quality, and technical excellence in all activities.

• Bachelor’s degree in Chemical Engineering, Environmental Engineering, Environmental Science, or a related technical discipline.
• At least 5 years of experience in Technical Service, Technical Sales, Application Engineering, Project Management, or similar roles within the water treatment industry.
• Strong understanding of ion exchange resin technologies and their application in industrial water treatment and process industries.
• Experience in system optimization, troubleshooting, process evaluation, and pilot testing.
• Customer-centric mindset with the ability to build trusted relationships and influence technical decision-making.
• Strong analytical, digital, and data interpretation skills.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to diverse audiences.
• Fluency in English, both written and spoken; additional local language capabilities are highly valued.
• Willingness to travel up to 25% across the EMEA region.
• Ability to thrive in a collaborative, multicultural, and fast-paced environment., * Master’s degree or PhD in Chemical Engineering, Environmental Engineering, or a related field.
• Experience with water reuse, advanced water treatment, and sustainable water management applications.
• Knowledge of process design, operation, troubleshooting, engineering, and manufacturing of water treatment systems.
• Strong problem-solving skills with a proven ability to diagnose and resolve resin and system performance challenges.
• Project management experience, including planning, execution, and cross-functional coordination of technical projects.
• Proficiency in a second European language.

DuPont offers a comprehensive pay and benefits package.