Technical Adoption Specialist

Position Overview Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes. Responsibilities - Deliver product and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows. - Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes. - Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing. - Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology. - Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges in line with Autodesk quality standards. Minimum Qualifications - Bachelor’s degree or equivalent experience. - Minimum of 5 years’ experience in a related field. - Advanced knowledge of Architecture, Engineering and Construction (AEC) technologies and automation building blocks. - Experience working with and supporting Cloud APIs and API testing tools such as Postman for testing and automating API workflows. - Understanding of methods, ability to construct and send requests to APIs and handle JSON responses returned by APIs. - Able to manage several projects at a time and set priorities effectively. - Proven ability to be agile and learn quickly in a fast-paced environment. - Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience. Preferred Qualifications - Technical consulting experience and/or technical project delivery experience with large, demanding customers. - Experience supporting automation in an enterprise environment or working directly with enterprise clients. - Experience with Autodesk Platform Services. - Experience scripting using VB, PowerShell, .NET, Python, C, or C++. - Experience with low code/no code environments (e.g., Workato or Power Automate). - Enthusiasm and passion for technology and innovation. - Demonstrated ability to build and maintain strong relationships at all levels. - Excellent team player, enjoying supporting and interacting with other members of a global team. The Ideal Candidate - Courage: Bold self-belief and trust necessary to take controlled risk and challenge positions to deliver strong results. - Speed: Ability to move fast using small sprints and course correction toward desired outcomes. - Accountability: Clear ownership and responsibility to achieve defined outcomes. - Simplicity: Approach and mindset to avoid unnecessary complexity and duplication, keeping things simple for quicker outcomes. - Systems Thinking: Seek first to understand, ask questions that remove silos and barriers, and foster cross-geo collaboration for faster time-to-value adoption. J-18808-Ljbffr