IT Support Specialist

We are seeking an IT Support Specialist to provide technical assistance, troubleshoot IT issues, and ensure smooth operation of systems and networks. This role requires a proactive professional with strong technical knowledge, problem-solving skills, and the ability to deliver timely support to employees and clients. The IT Support Specialist will play a key role in maintaining The7tiers BV’s reputation for excellence in IT services., * Provide technical support for hardware, software, and network issues.

• Install and configure systems and applications.
• Troubleshoot IT problems and resolve issues in a timely manner.
• Document support requests, incidents, and resolutions.
• Collaborate with IT teams to implement upgrades and improvements.
• Ensure compliance with Netherlands’ IT regulations and company policies.
• Support audits and internal assessments related to IT operations.
• Deliver training and guidance to staff on IT tools and best practices.

Do you have experience in Software troubleshooting?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Information Technology, Computer Science, or related field.

• 2-4 years of experience in IT support or technical assistance.
• Strong knowledge of operating systems, networks, and troubleshooting processes.
• Excellent communication skills, organizational, and problem-solving abilities.
• Proficiency in MS Office Suite, IT support tools, and ticketing systems.
• Certifications such as CompTIA, Microsoft, or Cisco are an advantage.

• Competitive salary and benefits package.
• Opportunity to grow within a dynamic Netherlands-based IT company.
• Professional development and career advancement opportunities.
• A collaborative and innovation-driven work environment.

The7tiers BV is a professional IT services and solutions company headquartered in Rotterdam, Netherlands. We specialize in delivering IT support, system maintenance, and client-focused technology services that empower organizations to achieve efficiency, compliance, and resilience. Our mission is to combine expertise, innovation, and reliability to ensure seamless IT operations and customer satisfaction.