Business Intelligence Officer

We’re recruiting a Business Intelligence Officer to join our Children’s Services team at Milton Keynes City Council.

In this role, the successful candidate supports informed decision making that directly benefits children, young people, and families across the city.

The role focuses on turning complex data into meaningful insight, helping the service understand current demand, predict future needs, and shape services that make a real difference. The work supports statutory duties around placement sufficiency, ensuring the right provision is in place now and in the future.

The post holder works closely with colleagues and partners to provide clear analysis, influence strategy, and support service improvement across Children’s Services.

This is a rewarding role where analytical expertise has a direct impact on outcomes for local people.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 13th August 2026

We’re building a team that’s focused on making a real difference across our local area. Working with partners, services and communities, you’ll help bring people together, drive collaboration and support improvements that have a lasting impact.

In this role, you’ll play an important part in delivering key priorities, helping shape better experiences and outcomes while ensuring our work stays aligned with both local needs and national expectations. It’s a chance to be part of meaningful, system-wide change where your contribution really matters., * Manage and deliver high quality business intelligence to support Children’s Services, ensuring data is accurate, timely, and meaningful.

• Analyse trends and produce clear reports that help managers understand performance, identify key insights, and plan for future demand.
• Support statutory data returns, ensuring they are completed accurately, on time, and with appropriate quality assurance.
• Work with colleagues and partners to improve data quality, data sharing, and data security practices.
• Use research, evidence, and analysis to support service improvement, development, and decision-making.
• Develop and improve methods of data collection, storage, and analysis, while working collaboratively to challenge and support stakeholders to achieve high quality outcomes.

• Educated to National Qualifications Framework Level five (degree) or above in a relevant discipline, or equivalent experience working with complex datasets.
• Strong analytical skills with the ability to collect, interpret, and communicate complex data clearly to a range of audiences.
• Ability to think strategically while applying insight to practical solutions that deliver outcomes.
• A person who enjoys working with data, identifying patterns, and developing meaningful recommendations.
• Self-motivated and organised, with the ability to work independently and manage priorities.
• A collaborative approach, working effectively with colleagues and stakeholders to drive improvement.

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can access low-cost leasing of electric and low-emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.