Security Monitoring & Incident Response Product Owner
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Job description
We are expanding our Global Corporate Information Security team and are looking for a Security Monitoring & Incident Response Product Owner (m/f/d) to establish and scale our global security operations.Creating passion: your responsibilitiesSOC Operations & Service Management- Own the end-to-end operations of the global SOC, ensuring effective collaboration between internal analysts and the MSSP (L1/L2).- Monitor, manage, and optimize processes, including alert triage, escalation flows, and incident response handovers.- Ensure all services related to Security Monitoring and Incident Response perform against defined SLAs and KPIs, and drive actions when service quality deviates.- Implement the SOC âproductâ roadmap related to Security Monitoring & Incident Response, including implementation of the strategic vision, backlog, and prioritization of improvements.Vendor & MSSP Management- Act as the primary liaison between the organization and the MSSP to deliver SOC services.- Conduct recurring service governance meetings (operational and tactical).- Track and validate MSSP deliverables, including detection operations, case handling quality, and runbook adherence.- Coordinate improvements to MSSP workflows, communication channels, and response processes.Incident Response Alignment- Align with the internal incident response team to ensure seamless escalation.- Support the refinement of incident response procedures, playbooks, and communication guidelines.- Ensure major incidents are appropriately handled, documented, and followed by lessons learned sessions.- Guide the continuous evolution of incident management maturity and readiness.Governance, Compliance & Documentation- Maintain alignment with internal security frameworks, standards, and regulatory requirements.- Produce regular reports on operational performance, risks, coverage, and incident trends.- Ensure processes, runbooks, service definitions, and operating procedures are consistently documented and kept up to date.- Support audits, assessments, and readiness activities related to detection and response.Contributing your strengths: your qualifications- Bachelorâs/Masterâs in Cybersecurity, Computer Science, or related field.- 7+ years of operational experience in SOC environments (L2/L3, threat hunting, incident response, service delivery, operational delivery).- Exposure to global organizations and distributed security functions.- Knowledge of modern security frameworks (MITRE ATT&CK, NIST CSF, ISO **).- Experience implementing KPIs and running continual service improvement processes.- Relevant certifications (e.G., CISSP, GCIH, CCSP, GCIA, GMON) are a plus, but not mandatory.- Fluency in English (written and spoken).- Willingness and ability to travel to Liebherr sites worldwide up to 10% of the time.Our commitment to you: your benefits- Competitive compensation and benefits package that recognizes your expertise.- Flexible and hybrid working model.- Creative freedom and responsibility to shape processes and solutions in our global transformation.- Continuous learning and development with tailored training and certification opportunities.- Meal vouchers.- Life and accident insurance.- Option to include a premium private health insurance package as part of the flexible remuneration.- A safe, stable and international workplace within a trusted family business that invests in people.LocationLiebherr IT Shared Service Centre IbĂŠrica, S.L.Parque Norte.Alamo building Serrano Galvache, **** MadridSpain (ES)#J-*****-Ljbffr
Requirements
Support audits, assessments, and readiness activities related to detection and response.Contributing your strengths: your qualifications- Bachelorâs/Masterâs in Cybersecurity, Computer Science, or related field.
- 7+ years of operational experience in SOC environments (L2/L3, threat hunting, incident response, service delivery, operational delivery).
- Exposure to global organizations and distributed security functions.
- Knowledge of modern security frameworks (MITRE ATT&CK, NIST CSF, ISO *****).
- Experience implementing KPIs and running continual service improvement processes.
- Relevant certifications (e.G., CISSP, GCIH, CCSP, GCIA, GMON) are a plus, but not mandatory.
- Fluency in English (written and spoken).
Benefits & conditions
Willingness and ability to travel to Liebherr sites worldwide up to 10% of the time.Our commitment to you: your benefits- Competitive compensation and benefits package that recognizes your expertise.
- Flexible and hybrid working model.
- Creative freedom and responsibility to shape processes and solutions in our global transformation.
- Continuous learning and development with tailored training and certification opportunities.
- Meal vouchers.
- Life and accident insurance.
- Option to include a premium private health insurance package as part of the flexible remuneration.
- A safe, stable and international workplace within a trusted family business that invests in people.LocationLiebherr IT Shared Service Centre IbĂŠrica, S.L.Parque Norte. Alamo building Serrano Galvache, *** MadridSpain (ES)#J-*****-Ljbffr
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