Professional Services Engineer
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Role details
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Job description
clients as partners, so that together we can achieve long-term success.Our products enable organizations working with media to add value to their core business by removing complexity, enhancing collaboration, and delivering efficiencies throughout the media supply chain.### Notice Regarding Fraudulent Job PostingsAt Vidispine, we are committed to ethical recruitment practices and the protection of job seekers from fraudulent activity.Vidispine is committed to ethical recruitment practices, and all job postings on our official website represent active hiring needs. If you suspect a posting is fraudulent, please report it directly through our website. While we take reasonable steps to ensure the accuracy and legitimacy of our job postings, Vidispine assumes no responsibility or liability for fraudulent activity carried out by third parties impersonating our organization.
Requirements
internal teams (Product, Engineering, QA) to support delivery outcomes* Deliver or support customer workshops, documentation, and knowledge transfer* Contribute to improving delivery practices and implementation processes## ## What You Bring### ### Experience & Background* Experience in Professional Services, Solutions Engineering, System Integration, or similar roles* Experience contributing to technical delivery projects in IT, software, or media environments* Degree in Engineering, Computer Science, or related field, or equivalent experience### ### Technical Skills* Hands-on experience designing or configuring BPMN workflows is a plus (e.g. Camunda or similar workflow engines)* Familiarity with media or broadcast workflows is helpful* Understanding of APIs, system integrations, or web services* Basic to intermediate knowledge of SQL or data-driven systems* Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#)* Exposure to Linux or containerized environments (e.g., Docker) is beneficial* Familiarity with cloud platforms (e.g., AWS) is helpful### ### Tools & Technologies (Optional)* Observability or search platforms (e.g., OpenSearch)* Version control and CI/CD tools (e.g., GitHub)* Configuration or automation tools (e.g., Ansible, Chef)## ## What Helps You Succeed* Clear communication and willingness to work with customers and teams* Ability to explain technical concepts in a simple and structured way* Collaborative and team-oriented approach* Problem-solving mindset and attention to detail* Ability to manage priorities in a dynamic environment* Interest in learning and developing new skills* Fluency in English (written and spoken)### About UsMaximized Media PotentialVidispine stands for our comprehensive products and services for the media industry.Our solution approach orchestrates and integrates the seamless workflows needed by today’s media enterprises.Our business relationships are personal; we work with our
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