IBM-AIX Engineer

The Senior IBM-AIX Engineer is responsible for driving technical service resolution and maintaining high levels of customer satisfaction through providing pre and post-sales technical/functional support to current and prospective customers. This position is responsible for providing systems engineering support for Company clients in 24X7 service organization., The principal duties and responsibilities of the Senior Systems Engineer are:

• To act as a lead customer issue resolution engineer and take ownership of all assigned tickets.
• Should have experience in doing Knowledge Transitions and working as a customer lead and take ownership of all assigned Project work., * Drawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties.
• Effective negotiation with technical peers and customers to implement technical solutions.
• Maintaining skills to the current industry level of certification.
• Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools.
• Performing assigned tasks in accordance with established standards and guidelines.
• Preparing and recommending technical alternatives involving technology, methodology, tools, processes and solution components.
• Assisting the Project Manager by providing a technical project coordination role.
• Liaising with relevant support teams for all clients to ensure they are informed about relevant progress and issues relating to Unix server to be handed over for server management to ensure a smooth transition.
• Abiding by Change Management and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix.
• Create regular reports for Management requirements.

• Overall 8 to 12 years of Unix System Administration Experience out of which at least 7 Years should be in AIX environment.
• AIX Certification / HACMP Certification / TSM
• Certification will be an added advantage.

Mandatory

• Adequate Knowledge of AIX platform, and strong fundamentals
• Strong Knowledge & Experience in AIX.
• Good Understanding of trouble shooting & AIX Commands
• Strong experience in interfacing of external devices like Storage, Networking and backup devices
• Experience on the following layered products is Mandatory, * Capability to plan and execute UNIX Security.
• Strong concepts of networking like TCP / IP
• Loading of software, Networking, TCP/IP, NFS, NIS & DNS.
• Added experience in DCE/DFS, Workload balancing, Power7 virtualization., Engineering Degree from Premier Institute (Electronics, Computer Science etc.)

• We offer End-to-end digital transformation expertise that helps clients from strategy through execution.
• We are invested in your growth, offering learning and career development opportunities at every level to help you find your spark.
• We offer freedom and flexibility on the job, empowering our employees to make decisions.
• We offer a virtual-first work environment, promoting a good work-life balance and real flexibility. Our company is extremely diverse with representation of 165 nationalities.
• We offer the opportunity to work with colleagues across the globe.
• We are a certified great place to work and a top employer in 25 countries including Romania, offering a positive work environment that values employee recognition and respect.