Network Technician (NOC)-Huntsville, Alabam

Location: NASA Marshal Space (MSFC), Huntsville, AL Shift: Full-Time on site, 12-Hour Rotating Shifts (24/7 Coverage) Note: This is a temporary position which may evolve into a full-time position, however, all benefits are offered from the initial starting date, following the first 30 day period., Join the Altech Solutions team at the heart of NASA’s mission communications. As a Network Technician at the NASA MAOF - Mission Operation Center you will be responsible for the secure, reliable flow of mission-critical data for space and aeronautical operations. This is a high-impact, hands-on role requiring technical precision and a commitment to mission success. Compensation & Federal Compliance (SCA/WD) This position is governed by the Service Contract Act (SCA) Wage Determination (WD)., * Mission Monitoring: Use tools such as NNMi, MRTG, and CACTI to monitor NASA’s mission network health.

• Tier 1/2 Support: Troubleshoot and maintain routers, switches, and telecom equipment (Cisco, Juniper, Ciena).
• Cisco CLI Operations: Perform real-time configuration and diagnostic tasks via the Cisco Command Line Interface.
• Incident Response: Coordinate with NASA centers to resolve dataflow issues under tight deadlines.
• Shift Work: Maintain continuous network availability via 12-hour rotating shifts.

Do you have experience in SNMP?, * Security: Must hold an Active Public Trust Clearance (US Citizenship Required).

• Technical: Working knowledge of TCP/IP, subnetting, and WAN connectivity.
• Hands-on: Experience with Cisco/Juniper hardware and troubleshooting tools (traceroute, ping, SNMP).
• CLI Proficiency: Ability to navigate and execute commands within the Cisco CLI environment.
• Operational Composure: Ability to work under pressure in real-time mission settings.

Preferred:

• Experience with SONET, MPLS, or T1/T3 links.
• Familiarity with Linux systems and serial interfaces (RS232, V.35).
• Certifications: CCNA, CCNP, or JNCIA.

Pulled from the full job description

• Paid time off
• Disability insurance
• Paid holidays, * Base Hourly Rate: $31.45/hour.
• Health & Welfare (H&W): $5.09/hour added to the base rate.
• Note: Per SCA guidelines, this H&W adder is provided for you to purchase benefits through the company or on the open market. If you are already covered (e.g., via a spouse or as a Veteran with TRICARE/VA benefits), this $4.93/hour is added directly to your gross salary.
• Shift Differential: In accordance with Alabama labor law and the 12-hour shift structure, additional pay is applied for night and weekend rotations to ensure competitive take-home pay for non-standard hours.
• Benefits: 11 Paid Federal Holidays, 3 Weeks PTO, and Company-Paid Life & Disability Insurance.