Computer Technician

We are seeking one Computer and Smartphone Technicians to assist us at our retail stores. The candidate MUST be available to work between the hours of 10:00 AM and 7:00 PM Monday through Friday, 10:00 AM to 4:00 PM Saturday.

Sales Duties:

• Assist customers with questions or concerns.
• Assist customers to locate the appropriate product for their needs.
• Create online ads to generate more retail store traffic.

Technical Duties:

• Assist customers with issues or repairs related to their products.
• Recommend appropriate courses of action to resolve any technical issues.
• Repair customers’ products in a timely fashion providing them with necessary informational updates along the way.
• Other duties would include wiping and reinstalling operating systems, removing viruses, adding computer components such as memory, hard drives, sound cards, etc.
• As well as repairing; iPhones, iPads, Samsung Galaxy Tablets, Samsung Galaxy Smartphones, etc.

General Duties:

• Responsible for balancing daily transactions, collecting payments, and issuing receipts.
• Answering phones and assisting customers with informational assistance with directions, store hours, inventory checks, and product updates.
• Other general duties will include maintaining a retail store’s organization, appearance, and cleanliness.

Do you have experience in Smartphone (troubleshooting support)?, * Previous Computer & Smartphone repair experience is required.

• Customer service oriented
• Work well in a team environment
• Positive work attitude
• Honest & Trustworthy
• Punctual
• Possess reliable transportation
• Excellent written and verbal communication skills
• Computer literate (Microsoft Word & Excel) and internet savvy (online research)
• Able to pass a criminal background check and drug test
• At least 1 year of previous computer and cell phone repair and or troubleshooting experience.
• Game system repair is a plus

Pulled from the full job description

• Employee discount
• Flexible schedule

Computers Plus Cellphones is a company in TECHNOLOGY_INFORMATION in Orlando, FL. We are rewarding and nimble.