Multimedia Content Designer - 17409

Join a dynamic team as a Content Designer delivering engaging, user-centered content for innovative products within the financial services industry. In this role, you will craft clear, meaningful content to enhance user experiences across multiple digital platforms, including product flows, interface language, emails, notifications, education materials, and navigational terminology. You will develop and implement content strategies that support brand voice and tone, ensuring consistency and effectiveness throughout the customer journey. Collaborate with cross-functional teams such as product design, marketing, legal, and engineering to craft compelling narratives that meet user needs and business objectives. Manage content guidelines, conduct content audits, and identify opportunities to improve user engagement and operational performance. Lead, mentor, and influence team members and stakeholders to adopt best practices in UX content design and storytelling. Responsibilities:

• Design, write, edit, test, and refine content to improve product usability and user engagement.
• Develop and manage content strategies, ensuring cohesive messaging across all digital touch points.
• Collaborate with product and marketing teams to align content with brand tone, voice, and user needs.
• Create guidelines for voice, tone, headers, CTAs, and formatting, maintaining high standards across projects.
• Assess existing content, identify gaps, and recommend improvements to enhance user experience and efficiency.
• Build strong relationships across disciplines to advocate for user-focused content practices.
• Research and solve complex messaging challenges by developing innovative communication strategies.
• Prioritize multiple projects and deliver results within deadlines, managing resources effectively.

• Bachelor’s degree in English, Communications, Journalism, or a related field.
• Minimum of 5 years experience in UX Content Design, UX Writing, or Content Strategy.
• Proven project management skills, including leading teams and managing timelines.
• Ability to articulate design concepts effectively to diverse audiences.
• Exceptional verbal and visual communication skills.
• Strong organizational and detail-oriented skills.
• Analytical, creative, and critical thinking abilities.
• Knowledge of web and mobile development standards, including HTML, CSS, JavaScript, and related technologies.

• Experience with user-centered design practices and content tools. Desired Skills:

• Master’s degree in a relevant discipline.
• Familiarity with financial products and industry standards.
• Human Factors Institute Certified Analyst credential.

At Seneca Resources, we are more than just a staffing and consulting firm; we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.

When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.

Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Remote