Salesforce Marketing Cloud (SFMC) Consultant

We transform our clients’ operations through technology and data, powered by a team of over 801,000 people worldwide. If you feel ready to take on this challenge and would like to join a Great Place To Work®, Accenture is the place for you. We are looking for a Salesforce Marketing Cloud (SFMC) Consultant to join our Marketing Operations team. This role requires a strong technical and functional understanding of SFMC, with experience in audience and segmentation selection, the design, implementation, and execution of Customer Journeys, as well as post-campaign analysis. Main responsibilities - SFMC knowledge (license utilisation and scalability, campaign management, data governance, email template creation, testing, automation, set-up, reporting, etc.) - Develop campaign optimization processes including automation, incident management, and technology research - Work with the account management team in the creation of customer journeys in SFMC - Lead regional technical architecture strategy in SFMC - Oversee functional technology in SFMC - Keep up-to-date with latest features and technological improvements in SFMC - Prepare summaries of technical meetings in order to be able to follow up the project The role requires working 3 days onsite at the client’s office in Madrid. Skills, experience and qualifications required - Technical university degree, engineering, computer science, systems, etc. - 3 years of hands-on experience with Salesforce Marketing Cloud - Experience in dealing with people in IT environments - SQL basic knowledge - Ability to follow up on projects, meeting summaries, etc. - Analytical ability to detect possible problems and solve them - High level of written and spoken English - Attention to detail and organizational skills - Ability to quickly react to ad-hoc requests from different users and markets, working as a very lightweight support function - Client facing required, good communication and presentation skills We offer