Implementation Consultant Sr

The Implementation Consultant Sr is a client-facing role responsible for guiding customers through the full lifecycle of compensation cycle product implementations. This position focuses on executing established project processes, configuring systems, and advising clients on best practices rather than building new workflows from scratch. The consultant will manage multiple client engagements (approximately 25-30 annually), ensuring timelines are met while maintaining strong relationships and clear communication. Day-to-day responsibilities include project management, system configuration, client training, and cross-functional collaboration with internal product, success, and support teams. This role offers the opportunity to develop expertise in HR technology, compensation processes, and client advisory in a fast-paced, startup-like environment.

• 5+ years of professional experience, with a strong emphasis on client-facing roles
• Proven project management experience, including managing multiple concurrent projects
• Advanced Excel skills, including formulas and working with complex datasets
• Ability to work with numbers, calculations, and data interpretation
• Experience managing client relationships and navigating client challenges or project stressors
• Strong communication skills, both written and verbal, for daily client interaction
• Experience with Microsoft tools (e.g., Excel, SharePoint) and collaboration platforms (e.g., Slack)
• Ability to follow defined processes and guide clients through implementation phases - Experience in HR technology, compensation systems, or related industries
• Background in implementation consulting or software deployment
• Training experience (e.g., training clients or “train-the-trainer” models)
• Familiarity with advisory or consultative roles
• Experience working in fast-paced or startup environments
• Strong initiative and creativity in problem-solving and process improvement