Computer Aided Dispatch Administrator

• Works as part of a team that implements, supports, and maintains public safety software solutions, including: Installation of software, Configuration and implementation, Testing, Training and Troubleshooting.
• Ensure quality standards and proper compliance with client rules and regulations.
• Building and maintain quality relationships with client and end-user resources.
• Application file maintenance.
• User and security application management.
• Environment administration (production, test, training).
• Configuration of application business logic rules based on the City’s needs.
• Documentation of Chicago specific application settings.
• End User application assistance.
• Consultation with the client on new process changes and application options.
• Manage cross-department dependencies of applications.
• Apply application updates.
• Assist the trainers with application-specific content.
• Troubleshoot application issues.
• Rotational 24x7 support.

• Minimum of 5 years’ relevant experience working within or consulting Public Safety Organizations.
• Proven working experience implementing, configuring, or managing CAD, Mobile, or RMS systems.
• Intermediate/Advanced Experience with MS Office Products (Word, Excel, PowerPoint, MS Project, SharePoint).
• Subject Matter Expert in CAD, RMS, Mobile, and other public safety systems.
• Intermediate IT knowledge including database management, networking, and virtualization.
• Knowledge and understanding of how software projects are delivered.
• Ability to connect and maintain strong relationships with the project team and client.
• Must be able to gain CJIS certification or pass background checks per client requirements.

Nice to have:

• Experience with or knowledge of Geographic Information Systems.
• Basic understanding of cloud technology.
• Knowledge of Central Square CAD products a plus.

V-Soft Consulting is currently hiring for a Computer Aided Dispatch Administrator for our premier client in Chicago, Illinois., V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.