Data Center Technician

Insight Global

Austin, TX, United States

24 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$49,920.0 - $62,400.0

Working hours

Regular working hours

Job source

jobs.insightglobal.com

Tech stack

Complex Networks Data Centers Data Center Infrastructure Management (CIM) Desktop Computing Hardware Design PCI Express Information Technology Hardware Infrastructure Network Server

Job description

The Data Center Technician is responsible for the installation, maintenance, and repair of server hardware and related equipment. This role ensures optimal functioning of hardware systems, expand existing pools of engineering services, contributing to new projects and minimizing downtime through prompt response times. Priority support for the seamless operation of technology infrastructure between engineering teams to maintain access for critical systems and hands-on assistance to software developers and hardware engineers. Capable of keeping pace with cutting-edge AI hardware development (servers, desktops, PCIe boards) and is not hindered by constant change due to R&D, prototyping, and hardware/software patches through to commercial release.

Requirements

High school diploma or equivalent; associate degree in IT, computer science, or STEM related fields.

2+ years of experience as a Data Center Technician in live/production environments.
Proven ability to install, configure, and maintain servers and peripheral devices.
Proven ability to perform routine maintenance, upgrades, and repairs.
DCIM (Data Center Infrastructure Management) tools to view/update assets per location and project.
Provide technical support and end-user training on hardware functionality and best practices.
Collaborate with IT, Sites, and Customer teams to resolve unique issues in support of complex network infrastructure.
Ability to climb ladders and work in elevated and/or tight data center spaces.
Ability to lift and move equipment up to ~55lbs
Ability to adhere to safety protocols and industry standards.

Nice to Have Skills & Experience

Enthusiasm
Communication Skills

Benefits & conditions

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.