DevOps Engineer

As a DevOps Engineer at Predictive Sales AI, you will play a critical role in maintaining, optimizing, and scaling our infrastructure and client-facing platforms. You will take ownership of deployment pipelines, system reliability, and automation initiatives while supporting both internal teams and enterprise clients.

This role requires a balance of technical execution, problem-solving, and process improvement, with increasing autonomy and influence over DevOps strategy and system architecture.

Key Responsibilities:

Desired Traits:

We are looking for an individual who is organized, proactive, and detail-oriented. In this role, you will work closely with teams across the company. Here’s what we’re looking for, * Own and execute deployments, releases, and patch management through Azure DevOps pipelines

• Improve CI/CD workflows to increase efficiency, reliability, and scalability
• Ensure 100% successful rollout of patches across enterprise platforms
• Design and implement automation scripts to reduce manual processes
• Continuously identify opportunities to streamline infrastructure and operational workflows
• Manage DNS configurations, domain migrations, and backend system updates
• Issue, install, and monitor SSL certificates to ensure uninterrupted service
• Administer and maintain Office365 environments and user access
• Diagnose and resolve system, data, and performance issues across platforms
• Proactively monitor system health and recommend improvements
• Ensure high availability and reliability of client-facing systems
• Support internal teams with device setup, technical troubleshooting, and IT needs
• Manage office equipment inventory and onboarding logistics
• Provide timely and professional email-based support to clients and employees
• Lead and support migration of legacy platform clients into the CMS platform
• Execute domain changes and ensure backend data integrity during migrations
• Maintain accurate system documentation and metadata
• Propose and document process improvements within Confluence
• Contribute to standardizing DevOps and IT procedures
• Actively participate in Scrum ceremonies, including daily standups and sprint planning
• Collaborate cross-functionally with engineering, client services, and leadership
• Mentor junior team members and contribute to knowledge sharing

• Strong communicator (technical & non-technical)
• Detail-oriented and organized
• Adaptable and quick learner
• Team-oriented and collaborative
• Calm under pressure

• Continuous improvement mindset

• 3-5 years of experience in DevOps, Systems Engineering, or IT Operations
• Strong experience with Azure DevOps, CI/CD pipelines, and scripting (PowerShell, Bash, or Python)
• Solid understanding of DNS, SSL, cloud infrastructure, and system administration
• Experience with Office365 administration and enterprise environments
• Strong troubleshooting and analytical skills
• Ability to work independently while collaborating in a team environment

• Innovative Environment: Be part of a forward-thinking company that values creativity and encourages the exploration of new ideas.
• Professional Growth: Access opportunities for continuous learning and career advancement within a supportive and dynamic team.
• Comprehensive Benefits: Enjoy a competitive salary, performance-based bonuses, flexible work arrangements, and a robust benefits package.
• Collaborative Culture: Work in a team-oriented environment where collaboration and mutual respect drive our success.

Hours

40

At Predictive Sales AI (PSAI), we’re redefining how technology and intelligence transform digital marketing. Our AI-powered software enables home services businesses to make smarter, faster decisions-fueling growth through automation, prediction, and precision.