Technical Project Manager and IT Lead

Rollosson, LLC

Plano, TX, United States

3 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

2 years minimum

Compensation

$65,000.0 - $90,000.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Microsoft Windows Active Directory SAP Sales and Distribution Security Software Software Engineering Wide Area Networks Peripherals Microsoft InTune Hardware Infrastructure

Job description

Be able to plan through and implement software and hardware solutions, whether they be security software endpoints, to dealing with SD-WANs.
Bring Experience, and your ideas
Diagnose network/LAN/firewall problems to maintain secure, high-performance environments.
Install, configure, and maintain workstations, peripherals, and endpoints.
Use ticketing and remote tools to document, track, and close incidents efficiently.
Provide clear, empathetic communication to our clients
Collaborate on escalated tickets, share knowledge in team sessions, and help improve processes.

Requirements

Do you have experience in Windows?, * 2+ years in IT support/help desk, with proven troubleshooting experience

hardware knowledge, you could build a PC from scratch
You know how to utilize Claude Code to vibe out an app
Ability to manage components in Exchange, Entra and Intune
Strong knowledge of Windows/ Microsoft 365, Active Directory/Entra, and common peripherals.
Excellent customer service mindset-patient, positive, and solutions-oriented.
Ability to prioritize in a fast-moving environment, ask smart questions, and own outcomes.
Comfortable in a professional client setting (e.g., law firms-discretion and reliability matter).

Benefits & conditions

Pulled from the full job description

401(k)
Health insurance
Paid time off, * Be part of a supportive, growing team where your ideas matter.
Direct impact on real clients (law firms who appreciate great support).
Room to grow into management or specialize (security, networking, etc.).
Positive, fun dynamic-we celebrate wins and help each other succeed.

Pay: $65,000.00 - $90,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

About the company

About Us At Rollosson LLC, we’re a growing MSP specializing in high-touch IT support for law firms in the DFW area and beyond. Our team is tight-knit, solutions-focused, and passionate about making tech work seamlessly so our clients can focus on winning cases. We’re looking for someone who thrives in a fast-paced environment, loves solving problems, and enjoys earning genuine appreciation (kudos and high-fives included!).