Senior IBM Netcool/Omnibus Engineer

• Design, implement, and maintain IBM Netcool/Omnibus infrastructure for enterprise-wide event management.
• Develop and optimize ObjectServer configurations, triggers, and automation procedures.
• Create and maintain event correlation rules, filters, and enrichment policies to reduce alert noise and improve signal-to-noise ratio.
• Monitor platform performance and implement tuning strategies to ensure optimal operation.
• Manage probe configurations for multi-vendor monitoring tool integration.
• Administer Linux systems (RHEL) hosting Netcool/Omnibus components.
• Understand Netcool / Omnibus Oracle database schemas for tasks including data management, integrations and reporting for Netcool backend databases.
• Implement and maintain high availability and disaster recovery solutions.
• Execute system upgrades, patching, and maintenance activities with minimal downtime.
• Troubleshoot complex technical issues across the event management stack.
• Design and implement webhook integrations with third-party monitoring and ITSM platforms.
• Develop custom integration solutions using APIs, scripting (PHP, JavaScript, Bash, Python), and middleware technologies.
• Create automation workflows to streamline event processing and incident management.
• Collaborate with Observability teams to onboard new monitoring sources.
• Apply ITIL-aligned event management best practices.
• Develop and maintain comprehensive technical documentation, runbooks, and operational procedures.
• Establish and enforce naming conventions, coding standards, and configuration management practices.
• Participate in change advisory board reviews and ensure proper change management protocols.

Requirement/Must Have:

• 5+ years of hands-on experience with IBM Netcool/Omnibus (ObjectServer, Probes, Gateways).
• Strong understanding of Netcool architecture, including OMNIbus, Impact, WebGUI/Dash, and Message Bus.
• 3+ years of Linux system administration experience (user management, file systems, networking, security).
• Working knowledge of Oracle database administration (SQL queries, basic DBA tasks, performance monitoring).
• Proficiency in scripting languages: Bash, Python, or Perl.
• Experience with event correlation techniques and alert management strategies., * Experience integrating Dynatrace monitoring platform with Netcool via webhooks or API, leveraging Dynatrace’s AI-powered problem detection.
• Hands-on experience with bidirectional integration between Netcool and ServiceNow for incident and event management workflows.
• Experience with webhook architectures and RESTful API integrations.
• Knowledge of additional Observability and Enterprise Data Center tools (Client , Control-M).
• IBM Netcool Impact or OMNIbus Process Control scripting.
• Experience with IBM Cloud Pak for AIOps.
• ITIL v3 Foundation certification or higher.

Skills:

• Excellent problem-solving and analytical abilities.
• Strong communication skills with ability to explain technical concepts to non-technical stakeholders.
• Ability to work independently and collaboratively in a team environment.
• Experience working in 24/7 production environments with on-call rotation participation.

Qualification And Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• IBM certifications related to Netcool/Tivoli products.