Helpdesk Technician

Our client is hiring Customer Support Specialists to assist healthcare providers with technical support, onboarding, and system navigation within a proprietary database., * Provide support via phone, email, and tickets

• Troubleshoot issues and escalate as needed
• Verify credentials and onboard new providers
• Maintain accurate records and documentation

• Bachelor’s degree
• U.S. Citizen
• Ability to obtain Public Trust Clearance
• Background check + fingerprinting required

Preferred:

• Customer service, call center, or IT helpdesk experience
• Strong Microsoft Office skills
• Prior remote experience

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.