Business Intelligence Analyst

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us? Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives - from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!, Trillium Health Resources has a career opening for a Business Intelligence Analyst to join our team! This position’s primary responsibilities include conducting data analysis activities for Trillium. This involves assuring compliance with the DMH and DMA contract requirements as well as other external and internal reporting needs. The Business Intelligence Analyst will be responsible for developing and completing reports as well as assisting the Trillium Informatics and Data Science departments. On a typical day, you might:

• Develop analytical reports, including data mining, data management, conducting analysis, summarizing, and interpretation of results, to include the identification of patterns and trends in data. Make recommendations on matters of significance that could impact the agency.

• Maintain schedule of external reporting per contracts and internal reporting as requested. Distribute, interpret and present reports to departmental staff and internal/external committees and/or stakeholders as needed.

• Ensure that data from reports are presented in a user-friendly format and made accessible to staff, consumers, and community members. Ensure all reports include appropriate references to data sources so that reports can be replicated if requested.
• Ensure data in reports is accurate and timely. Reconcile differences between data from different sources. Ensure all reports are submitted within assigned deadlines to avoid possible penalties or plans of correction.
• Use data visualization tools such as Power BI for dashboards and reporting. Analyze and report statistical data on populations, disabilities, and cultural factors. Make recommendations on matters of significance that could impact the agency.

• High School Diploma/GED and six (6) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR
• Associate’s degree in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.) and four (4) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR
• Bachelor’s degree in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.) and two (2) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR
• Equivalent combination of education/experience.
• Must have a valid driver’s license.
• Must reside within United States.
• Must be able to travel within catchment as required.

Preferred:

• CSPA, Certified Machine Learning - Specialty (AWS), Predictive Analytics Certificate (SOA), and/or CAHIMS, ITIL v3 or equivalent certifications.

Pulled from the full job description Loan forgiveness Health insurance 401(k) matching Paid time off 401(k) 5% Match Paid holidays Flexible schedule, Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am - 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies