IT Support Technician (Field)

• Provides support activities in an assigned area.
• Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
• Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
• Assist users to resolve computer related problems such as inoperative hardware or software.
• Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support.
• Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

• Associate’s degree in computer science required Bachelors preferred and A+ certification required.
• Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision-making skills.
• Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks, * Help desk/Tech support: 4 years (Required)

License/Certification:

• CompTIA A+ or any other technical certification (Required)

$26.60 an hour - Full-time, Contract, Pay: $26.60 per hour

Benefits:

• Health insurance

Application Question(s):

• Are you comfortable with 4:00AM - 12:30PM, Tues- Sat shift? Yes/ No