Accela Automation Analyst

Motion Recruitment Partners LLC.

Lawrenceville, GA, United States

about 1 month ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

3 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Microsoft Access JavaScript (Programming Language) .NET Framework Geographic Information Systems Application Programming Interfaces (APIs) Agile Methodology JIRA Software as a Service Cloud Computing Configuration Management Computer Programming Custom Software

+21 more

Software Debugging Github Issue Tracking Systems Microsoft Office Microsoft Visio Microsoft SQL Server Payment Gateway Scrum Methodology Power BI SAP (Applications) Microsoft SharePoint Software Engineering SQL Server Reporting Services SQL Server Integration Services Systems Integration Twilio Scripting Oracle Hyperion Postman Api Management Web Api

Job description

Seeking a Senior Accela Automation Analyst to administer, configure, and support the Accela Automation SaaS platform, including Citizen Access, Mobile Office, and GIS integration. This role covers full-cycle configuration, scripting, custom development, reporting, and end-user support for permitting, licensing, and other public-sector workflows., * Develop and customize Accela applications, forms, workflows, and reports based on business requirements

Write scripts and code (JavaScript, .NET, APIs) to extend Accela’s functionality and tailor it to organizational processes
Configure Accela modules (e.g., Civic Platform) and implement custom logic via Accela Script and JavaScript
Build and maintain integrations between Accela and third-party systems (payment gateways, GIS, Cashiering, SMS, ERP)
Ensure integrations are secure, efficient, and scalable using APIs and web services
Diagnose and resolve issues related to custom scripts, workflows, and integrations; conduct testing and debugging
Manage SQL Server databases supporting the platform
Create and maintain documentation, SOPs, and training materials; lead Accela training for business teams during UAT and releases
Provide technical support and troubleshooting for IT teams and end users
Track progress and report to the Land Information Solutions Supervisor
Maintain ticketing system with accurate, up-to-date records
Perform occasional physical IT tasks (lifting 10-50 lbs, ladder work, standing/kneeling/crouching as needed)

Requirements

3+ years of experience with Accela Automation, configuration management, and EMSE scripting
Strong knowledge of On-Prem and Cloud Accela platforms
Familiarity with Agile, Scrum, and Waterfall methodologies
Proficiency with JIRA, SharePoint, Visio, MS Office Suite, Teams, Power BI, GitHub, Postman, and SSIS
Experience with Accela Ad Hoc/SSRS Reporting and Digital Plan Room
Experience integrating Accela with other systems (e.g., Oracle Financials, SMS platforms)
Knowledge of GIS concepts and applications
Experience working with government organizations

Preferred Qualifications

3-5 years of Accela Administration experience, including Construct API integrations
Experience with Teller Cashiering Platform, Twilio SMS Messaging, or SAP
Programming and application development experience
Strong customer service skills (in-person, phone, and electronic)
Analyst/systems experience in large-scale IT environments
Accela certification(s)