Data Scientist

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Scientist within PNC’s Data and Automation organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, Birmingham, AL, Lakewood, CO or Phoenix, AZ.

A Data Scientist will bring forth a strong focus on building intelligent agents, automation, and internal tools that enhance team and departmental workflows. This role spans both traditional data science responsibilities and emerging generative AI capabilities, with an emphasis on designing, implementing, and operating agents that leverage Copilot and related platforms. The ideal candidate is hands-on, technically curious, and motivated to apply data, automation, and AI solutions to real business problems.

Responsibilities

• Design, build, and deploy intelligent agents to automate team and departmental workflows

• Implement and extend agents using Copilot and related GenAI tooling

• Develop internal tools and automation solutions that improve data access, analysis, and decision-making

• Apply statistical analysis and data mining techniques to support agent logic, insights, and recommendations

• Manage and prepare data pipelines to support both analytical and GenAI-driven use cases

• Partner with stakeholders to identify opportunities where automation and agents can drive efficiency or scale

• Integrate agents and tools with existing platforms and business processes

• Support and continuously improve deployed agents through monitoring, tuning, and iteration

• Document solutions and share best practices to enable broader adoption across teams, + Performs analytical tasks on vast amounts of structured and unstructured data to extract actionable business insights.

• Participates in the data gathering, data processing and data mining of large and complex datasets.

• Develops algorithms using advanced mathematical and statistical techniques like machine learning to predict business outcomes and recommend optimal actions to management.

• Runs analytical experiments in a methodical manner to find opportunities for product and process optimization. Assists in the presentation of business insights to management using visualization technologies and data storytelling.

• May partner with Data Architects, Data Analysts, Data Engineers and Visualization Experts to develop data-driven solutions for the business.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

• Experience building or implementing intelligent agents or automation solutions

• Familiarity with leveraging Copilot to design, configure, or extend agent-based workflows

• Strong foundation in statistical analysis and data mining techniques

• Experience working across data management and analytics use cases

• Familiarity with Microsoft Power Platform (Power Automate, Power Apps, Power BI)

• Comfort working with structured and unstructured data sources

• Ability to translate business needs into automated, data-driven solutions

• Strong problem-solving skills and a bias toward practical, scalable implementation, Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Analytical Thinking, Competitive Advantages, Data Analytics, Data Management, Data Mining, Data Science, Machine Learning (ML), Microsoft Copilot, Microsoft Power Platform, Statistical Analysis

Competencies

Data Architecture, Data Mining, Disruptive Innovation, Information Capture, Machine Learning, Modeling: Data, Process, Events, Objects, Prototyping, Query and Database Access Tools

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents