Lead Application Engineer

This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. This role can be based in Rocky Hill, CT or Elkhart, IN.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

• Identify and align Henkel Application Engineering efforts to help solve unmet needs at top customer accounts

• Responsible for product recommendations, customized product integrations, new product introductions, and troubleshooting solutions for customers

• Support the innovation process to gain new business by leveraging customer feedback, defining target product profiles, and identifying and pursuing sustainability improvements

• Plan, execute testing, and report on Customer Technical Requests and communicate results to customers

• Consult customers on solutions generating value for their use cases and documenting value in Leverage Point

• Perform technical visits (meetings, audits, demonstrations, training, troubleshooting, etc.) for customers with documentation in lab management and sales management systems

• Complete Root Cause Analysis and Corrective Action Plans on customer and product performance complaints

• Work with application equipment both in the lab and at customer sites to provide solutions to enhance customer adhesive processes

• Prepare internal and external technical whitepapers and make presentations to internal work groups and customers

• Lead product technical training presentations to customers, Sales / Marketing, and other technical personnel

• Support ongoing harmonization and administration of laboratory test methods, including development and implementation of new test methods

• Directly communicate with customers, Sales, Marketing, PD, Innovation, and Application Engineering project teams

• Respect and promote the Henkel Safety, Health, Environment, and Quality rules

• Provide application support for various projects assigned by a supervisor

• Bachelor’s degree in engineering or equivalent

• Master’s degree in engineering or MBA a plus

• 5-7 years of demonstrated related experience in project management, operations, lean manufacturing, statistical design and data analysis

• Customer support experience (providing product application preparation and training)

• Project management, quality management, laboratory, and field support skills

• Experience across risk assessment, finance, marketing, and sales functions

• Ability to build trusted customer relationships and communicate complex technical concepts effectively

• Demonstrated leadership skills with a strong sense of urgency and ownership

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1

• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program

• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement

• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships

• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $95,000.00 and $125,000.00. This range represents the good-faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.