Senior Avaya Contact Center Engineer (VoIP)

Randstad

Jersey City, NJ, United States

28 days ago

Role details

Contract type

Contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Compensation

$124,280.0 - $145,080.0

Working hours

Regular working hours

Job source

www.randstadusa.com

Tech stack

Bioinformatics VoIP Session Manager SubSystems Media Servers

Job description

job summary:

Lead implementation and configuration of Avaya Contact Center solutions based on approved engineering designs.
Partner with program delivery teams to develop timelines, milestones, and engineering execution plans.

location: Jersey City, New Jersey job type: Contract salary: $59.75 - 69.75 per hour work hours: 9am to 5pm education: Bachelors

responsibilities:

Lead implementation and configuration of Avaya Contact Center solutions based on approved engineering designs.
Partner with program delivery teams to develop timelines, milestones, and engineering execution plans.

qualifications:

Required Technical Skills (Must Have)
Avaya Voice / Contact Center Platforms
Avaya Communication Manager (ACM)
Avaya Session Manager & System Manager
Avaya AES, CMS, Media Servers
Call Center Engineering

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Lead implementation and configuration of Avaya Contact Center solutions based on approved engineering designs.
Partner with program delivery teams to develop timelines, milestones, and engineering execution plans.

Requirements

Required Technical Skills (Must Have) - Avaya Voice / Contact Center Platforms - Avaya Communication Manager (ACM) - Avaya Session Manager & System Manager - Avaya AES, CMS, Media Servers - Call Center Engineering