IFS Cloud Configuration & Solutions Specialist

Architect and deploy IFS Cloud configurations to optimize field service, asset management, and scheduling operations. Design automated business process workflows utilizing the IFS Business Process Automation (BPA) engine for efficiency. Configure complex service contracts, pricing structures, entitlements, and SLAs to align with operational requirements. Implement Tier 2 customizations including custom fields and calculated fields to enhance standard system functionality. Translate business requirements into configuration-first designs to maintain platform upgradeability and scalability. Orchestrate solution testing and defect triage across development, UAT, and production environments for the platform. Lead continuous improvement initiatives by fine-tuning standard functionality to minimize unnecessary technical debt. Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

5+ years of professional experience in functional configuration and solution design for IFS Cloud or IFS Applications. Proficiency in Field Service Management (FSM) and Enterprise Asset Management (EAM) modules within the IFS ecosystem. Experience with Planning & Scheduling Optimization (PSO) and configuring complex scheduling rules for field operations. Experience in Business Process Automation (BPA) and designing low-code workflows to streamline system transitions. Experience with upgrade-safe extensions including custom fields, event actions, and advanced UI logic modifications. Experience in supporting technician-driven service workflows and contract management for enterprise facilities operations. Excellent verbal and written communication skills to bridge the gap between technical teams and business stakeholders.

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