Clerical Support Manager, Pain Consultants

The Clerical/Support Manager at North Mississippi Health Services plays a crucial role in managing all non-clinical functions within the clinic. They lead clerical staff, providing training and scheduling, ensuring efficient clinic operations. Additionally, they coordinate clinical documentation, utilize EMR systems for patient records, and maintain budget awareness to optimize productivity. This role is responsible for leading a team and optimizing operations within a designated department or area, ensuring productivity and effective team management. JOB FUNCTIONS Management:

• Manages all non-clinical functions within the clinic.
• Trains, orients, and educates clerical staff on all job duties and responsibilities and evaluates staff competencies.
• Manages clerical staff schedules and time off requests.

• Performs other clinic specific duties as assigned by the Practice Manager. Supervision:

• Leads clerical staff to ensure efficient day-to-day clinic operations.

• Attends/Leads huddles and staff meetings. Clinical Records:

• Coordinates handling of clinical documentation to ensure timeliness and compliance with regulatory and licensing agencies. Computer Technology:

• Utilizes EMR systems to ensure accuracy of patient records and other pertinent data. Cost Control:

• Maintains budget awareness and, together with the Practice Manager, endeavors to provide cost-effective operation of the clinic. Ensures adequate staffing coverage of clerical/support operations to maintain and maximize productivity and outcomes.

Do you have experience in Patient interaction?, Do you have a Associate’s degree?, * Associate’s Degree In business or related field. Required Licenses and Certifications Work Experience

• 4-6 years. Willing to accept 3 years of management experience in lieu of degree.. Required

• . Previous office management and home health experience. Preferred Knowledge Skills and Abilities

• Strong written and verbal communication skills; required.
• Demonstrated management and analytical skills; preferred.
• Must possess excellent organizational skills.
• Presents a positive and capable image to office staff, physicians and the public.
• Performs essential functions with minimal supervision.
• Must have the ability to work efficiently and responsibly in an environment with multiple work demands and short time frames.
• Must have excellent communication skills and the ability to interact appropriately with staff, patients/families, physicians, and the public we serve. Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Pulled from the full job description

• License reimbursement
• Referral program
• 403(b) matching
• Tuition reimbursement
• 403(b)
• Health insurance
• Employee discount, * Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Referral Bonuses
• Employee Assistance Program
• Medical Benefits
• Dental Benefits
• Vision Benefits
• License + Certification Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
• Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers
• .

We believe a career is more than just a career - it’s a calling. Our teammates’ “True North” is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.