IT Operations Engineer

The Department of Medical Assistance Services (DMAS) is excited to offer a competitive opportunity to serve as the IT Operations Engineer in the Information Management Division.

Job responsibilities will include, but are not limited to:

The IT Operations Engineer provides technical services to include IT operations, end user support, infrastructure and server management, asset management, projects, and internal DMAS agency specific application support.

This position will be responsible for providing IT project leadership and architecting solutions for operational support, geared towards meeting the goals of the IT Services Team and the Information Management Division.

This position serves as a resource to the Agency IT Resource (AITR) by collaborating with multiple vendor resources and meeting all security policies, guidelines and standards for any effort related to the general scope of IT activity within DMAS.

This position is administrative in nature and does not have physical requirements other than normal office work.

The business needs for this position have in office requirements to include but are not limited to internal and external stakeholder meetings and training.

Located in beautiful Central Virginia, the Richmond area puts you just 2 hours from the Blue Ridge Mountains, Virginia Beach and Washington DC. To learn more about the Richmond, VA area visit: https://www.virginia.org/

The Department of Medical Assistance Services (DMAS) is working to improve the health and well-being of Virginians through access to high quality health care coverage.

DMAS wants talented individuals who can align their experience with the mission of the agency and its core values - service, collaboration, trust, problem solving and adaptability.

Competitive candidates will meet these minimum qualifications:

Considerable knowledge of servers and network infrastructure.

Considerable knowledge of Windows and Linux Operating Systems, Active Directory, AWS, Azure, and cloud environments.

Considerable experience managing multiple IT efforts in a constantly changing environment.

Considerable knowledge of IT Help Desk queue management.

Considerable experience with IT Services provided in a complex, multi-vendor environment.

Considerable knowledge spearheading projects and architecting complex IT solutions.

Working knowledge interpretation and application of federal, state laws/regulations.

Experience in meeting deadlines.

Experience with internal/external stakeholders.

Considerable IT infrastructure services experience in a myriad of IT functions.

The Virginia Department of Medical Assistance Services (DMAS) does not offer employment-based Sponsorship. Selected candidates will have their work authorization completed using the E-Verify Program.

The Department of Medical Assistance Services (DMAS) is an Executive Branch agency that will adhere to all policies and procedures, to include the Commonwealth’s Department of Human Resource Management Policy 1.61 Teleworking. This position could be expected to work in the office as driven by business needs.

Telework arrangements are a privilege and may be rescinded at any time based on performance and/or business need. The agency reserves the right to modify or terminate a telework arrangement, provided that reasonable notice is given to the employee.

This position requires a fingerprint based Criminal History Background Check, Education Checks if applicable, Work History Verification with references.

This position requires the submission of a Statement of Economic Interest (financial disclosure).