Software Support Engineer

Seeking a highly skilled and experienced Senior Software Engineer with expertise in .NET and cloud technologies to join a dynamic product development team. In this role will play a pivotal part in designing, developing, and enhancing a modern enterprise platform. Collaborating closely with product stakeholders, quality engineers, and fellow developers in an agile environment, will deliver scalable, secure, and high-performing solutions., * Serve as a senior engineering contributor within a cross-functional agile team, collaborating with software developers, QA engineers, and product stakeholders.

• Develop deep technical expertise in specific areas of the platform and act as a subject matter expert.
• Design and implement new product features and platform enhancements in alignment with business priorities and system architecture.
• Participate in technical design discussions and contribute to architectural decisions and solution planning.
• Translate functional requirements into scalable technical solutions in collaboration with product owners and analysts.
• Adhere to and improve development standards, coding practices, and delivery processes.
• Produce clear technical documentation and share knowledge across engineering teams.
• Deliver high-quality code contributions aligned with sprint commitments and user story objectives.
• Write and maintain unit tests and collaborate with QA teams to ensure reliable feature validation and regression coverage.
• Optimize application performance and ensure solutions meet system reliability and scalability expectations.
• Apply security best practices throughout the software development lifecycle.
• Take ownership of technical challenges, from investigation to resolution, and proactively identify areas for improvement.
• Solve complex engineering problems with creative and analytical thinking.
• Participate in occasional in-person strategy meetings several times per year.
• Work standard hours aligned with U.S. Eastern Time Zone operations.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent professional experience.
• 5-10 years of professional software development experience, primarily within the Microsoft technology stack.
• Strong proficiency in C# and .NET development, including debugging, performance tuning, and troubleshooting complex systems.
• Proven experience as a senior technical contributor within engineering teams.
• Expertise in designing and delivering enterprise-level applications, including RESTful APIs, integrations, and complex business workflows.
• Hands-on experience with cloud-based infrastructure, preferably within Microsoft Azure environments.
• Experience with both monolithic and microservices-based architectures.
• Proficiency in designing and implementing scalable data storage solutions using cloud technologies, including relational, document-based, and unstructured data systems.
• Familiarity with modern DevOps practices, including CI/CD pipelines and Infrastructure-as-Code methodologies.
• Strong communication skills and the ability to collaborate across multiple engineering teams and business stakeholders.
• Experience working on large-scale software initiatives within agile development environments.

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Generous paid time off and holiday schedule.
• Professional development opportunities and access to training resources.