Technical Program Manager

Insight Global
Austin, TX, United States
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source

Tech stack

JIRA Data Centers Issue Tracking Systems Microsoft Project

Job description

One of Insight Global’s major clients is seeking a highly organized and strategic Technical Program Manager to lead and deliver complex, high-impact security initiatives across hyperscale data center environments with a strong focus on compliance, resiliency, operational readiness, and risk reduction. This role provides strategic oversight and execution leadership for critical security programs, particularly projects where original deployment scope was deferred, partially completed, or requires remediation to meet evolving business, regulatory, or operational requirements. Daily responsibilities include:

  • Lead project planning, execution, and delivery for complex security initiatives across hyperscale data center environments.

  • Develop and manage project plans, schedules, milestones, dependencies, and deliverables to ensure successful execution and timely completion.

  • Coordinate cross-functional teams and external vendors to drive alignment, accountability, and progress throughout the project lifecycle.

  • Monitor project status, identify risks and issues, and drive mitigation strategies to keep projects on schedule and aligned with business objectives.

  • Ensure projects are delivered in accordance with scope, operational requirements, compliance expectations, and enterprise standards.

  • Monitor program performance, identify risks, and drive timely resolution of issues that may affect schedule, security posture, compliance, or operational continuity.

  • Assess existing deployments, identify scope gaps or remediation needs, and lead coordinated efforts to bring projects into alignment with enterprise requirements and operational expectations.

  • Support readiness activities that ensure security solutions are properly deployed, documented, tested, and transitioned for ongoing operations.

  • Drive risk reduction initiatives by partnering with stakeholders to prioritize remediation activities, close control gaps, and improve execution discipline.

  • Develop reporting and escalation mechanisms that provide leadership with visibility into program status, risks, blockers, and business impact.

  • Support programs that address regulatory, business, and operational requirements by aligning delivery efforts with established standards, controls, and compliance expectations.

  • Identify opportunities for process optimization, operational efficiency, and organizational maturity across technical security programs.

  • Evaluate existing workflows and recommend improvements to streamline coordination, strengthen accountability, and improve delivery outcomes.

  • Partner with stakeholders to define future-state processes, remediation strategies, and maturity roadmaps that support long-term program success.

  • Contribute to continuous improvement initiatives that enhance scalability, consistency, and execution quality across the organization.

  • Develop, maintain, and improve program documentation, project plans, status reports, executive summaries, and operational readiness materials.

  • Create structured, easy-to-follow documentation that enables teams to execute projects consistently and transition completed work effectively into operations.

  • Facilitate communication between security, engineering, construction, infrastructure, operations, and external vendors to ensure alignment and successful project delivery.

  • Provide clear project updates, risk summaries, decision briefs, and executive-level reporting to leadership.

  • Build strong working relationships across internal teams and external partners to support strategic initiatives and effective program execution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Requirements

  • Bachelor’s degree and two (2) years of relevant industry experience; OR

  • High school diploma/GED and six (6) years of relevant industry experience.

  • Experience leading technical project and program management activities in a fast-paced environment.

  • Strong knowledge of project management principles, PMO functions, governance processes, reporting practices, and cross-functional delivery models.

  • Experience managing large, complex initiatives involving security, infrastructure, construction, operations, or mission-critical environments.

  • Proficiency with Jira for project tracking, workflow management, and issue tracking.

  • Proficiency with Microsoft Project and other program or portfolio management tools.

  • Strong analytical, organizational, and problem-solving skills.

  • Excellent written and verbal communication skills.

  • Ability to work independently while collaborating effectively across distributed teams and stakeholder groups. * PMP (Project Management Professional) certification or equivalent project/program management certification.

  • Experience supporting hyperscale data center, construction, facilities, infrastructure, or large-scale capital projects.

  • Experience leading security, compliance, resiliency, or risk reduction initiatives in complex enterprise environments.

  • Experience managing remediation programs for deferred scope, partially completed deployments, or legacy operational gaps.

  • Experience developing executive-level reports, dashboards, and portfolio reporting.

  • Experience participating in process improvement and organizational maturity initiatives.

  • Familiarity with physical security systems, operational readiness planning, and compliance-driven project delivery.

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