IT Help Desk

Pittsburg Independent School District
Pittsburg, TX, United States
30 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Spreadsheets Text Processing

Job description

Performance & Responsibilities - The duties of the Helpdesk Secretary will include, but are not limited to the following:

  • Answering phone calls to the IT Helpdesk
  • Assisting Students and Parents by phone
  • Creating and assigning tickets to IT support personnel around the district
  • Getting estimates from vendors and assisting with procurement
  • Maintaining IT asset inventories
  • Perform other job related duties as assigned by the Technology Director

Requirements

  • Excellent customer service skills
  • Strong organizational skills
  • Basic familiarity with various technology equipment
  • Ability to use personal computer and software to develop spreadsheets and do word processing

Apply for this position

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