Staff Software Engineer, Customer Services Edge, Google Global Infrastructure

Google’s software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We’re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward., * Drive innovation and independently create requirements and develop designs for new networking product ideas, process improvements, technology velocity, higher systems performance, and cost reductions across organizational boundaries.

• Lead the development of software that improves the velocity, performance, safety, transparency, and manageability of Google network systems across various engineering teams.
• Define and lead the overarching testing strategy by architecting rigorous unit and component testing frameworks using network emulation tools to drastically reduce NPI cycle times and prevent production rollbacks.
• Build sophisticated software to interface with global software-defined networking (SDN) controllers, translating high-level network intent into device configurations using industry-standard protocols like gRIBI, gNMI, and RPCs.
• Evaluate the current inefficiencies, complexities, and flaws in network systems, and propose designs, software, and processes to improve them.

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain., * Bachelor’s degree or equivalent practical experience.

• 8 years of experience programming in C++, Java, Python, Kotlin or Go.
• 5 years of experience testing, and launching software products.
• 5 years of experience with software design and architecture.
• Experience integrating generative AI tools or LLM interfaces into workflows., * Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
• 8 years of experience with data structures and algorithms.
• 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We’re the driving channel behind Google’s groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $207000 - $301000 (USD) + 20% bonus target + equity + benefits, Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle’s EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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