Salesforce Program Architect

• SI Oversight & Governance: Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.

• Architecture Strategy: Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.

• AI Transformation: Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.

• Core PSS & LPI Execution: Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.

• Integration & Security: Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).

• Technical Leadership: Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.

• Enterprise Salesforce Architecture: Minimum 8+ years of experience architecting large-scale Salesforce deployments, with at least 3+ years acting as a Program, Principal, or Technical Architect overseeing external SI vendors.

• Public Sector Solutions (PSS): Proven, hands-on experience designing and deploying Salesforce PSS for state, local, or federal government agencies.

• PS-LPI Domain Expertise: Direct experience mapping government regulatory codes to the Licensing, Permitting, and Inspections data model (including Business Regulatory Apps, Inspection Flows, and Violation management).

• Agentforce Proficiency: Demonstrated experience building, configuring, and tuning Agentforce agents,

topics, and actions to handle autonomous, context-aware service delivery.

• Advanced Omni Studio: Deep expertise in OmniStudio (OmniScripts, Data Raptors/Integration Procedures, FlexCards) specifically applied to public sector intake forms and assessment indicators.

• Industry Certifications:

• Salesforce Certified Technical Architect (CTA) or System/Application Architect..

• Salesforce Certified Agentforce Specialist

• Salesforce Certified Omnistudio Developer

• Public Sector Solutions Accredited Professional

VXForward is a leading technology solutions provider that helps to create a business value with innovative and cost-effective services across different industries.

Why Join Us:

• Exciting Projects, Meaningful Impact
• Continuous Learning and Growth
• State-of-the-Art Technologies
• Collaborative Team Environment
• Make a Real Difference
• Work-Life Balance