Manager Data Governance

We’re hiring a Manager of Data Governance to lead and oversee the enterprise data governance program at BlueCross BlueShield of Tennessee. In this fully remote role, you’ll serve as the primary BCBST lead for data governance implementation and engagements and manage the federated governance operating model as well as the Enterprise Data Governance Council. You’ll partner with business, technology, security, legal, and compliance stakeholders to ensure data assets are classified, governed, and protected in alignment with regulatory requirements. This position provides strategic direction and subject matter expertise for data governance, data classification, and metadata management.

Notes:

• Sponsorship is not available for this role.
• Final interviews onsite at our Chattanooga, TN headquarters., * Lead and manage the enterprise data governance program, including development and maintenance of governance policies, standards, procedures, and decision-rights frameworks. Define and report business-relevant metrics and KPIs to measure program effectiveness and facilitate appropriate resource allocation.
• Oversee the federated stewardship network, including coordination of domain-level Data Owners, Data Stewards, and Business Owners across the hub-and-spoke governance model. Partner with Legal, Privacy, Compliance, Cyber Security, IAM, and business stakeholders to ensure governance practices align with regulatory requirements.
• Develop and maintain the enterprise data classification standard and the authoritative PHI inventory, including ownership assignments, refresh cadence, and pre- and post-sharing gates for regulated data.
• Coordinate with technology teams to ensure governance is embedded into data pipelines, metadata management, and technology platforms including Alation, Microsoft Purview, Netskope, and BigQuery.
• Develop and oversee AI and GenAI data governance guardrails, including classification-driven data access rules for AI use cases.
• Lead change management and adoption efforts for data governance, including development of persona-based enablement materials, training workshops, and stakeholder communications.
• Hire, develop, and manage at least one direct report; manage team workload, priorities, and deliverables to ensure alignment with enterprise governance objectives and regulatory timelines.

• Bachelor’s degree in Business, Computer Science, Information Management, or a related field, or equivalent work experience required. Equivalent years of experience are determined as one year of professional experience for every year of college requested., * 7 years of experience in data governance, data management, information security, or a related field required.
• 5 years of experience in healthcare or health insurance industry required.
• Demonstrated experience leading or coordinating data governance programs, including policy development, stewardship models, and regulatory compliance.
• Experience with data classification frameworks, metadata management, and data cataloging tools such as Alation and Microsoft Purview required.
• Experience managing or mentoring professional-level staff required.

Skills/Certifications

• Knowledge of regulatory and compliance requirements impacting data governance in healthcare, including HIPAA, HITECH, and NIST frameworks.
• Proficiency with data governance and metadata platforms such as Alation, Microsoft Purview, Microsoft Fabric and data quality tools.
• Strong interpersonal and organizational skills, with the ability to influence without authority across a matrixed environment.
• Demonstrated project management and facilitation skills, including experience with agile delivery methodologies.
• Excellent oral and written communication skills, with the ability to present governance concepts and program status to executive leadership.
• Ability to work independently with minimal supervision and manage multiple projects with critical deadlines.

BCBST BlueCross BlueShield of Tennessee, Inc., BCBST’s EEO Policies/Notices (https://www.bcbst.com/docs/equal-employment-opportunity.pdf)

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

As Tennessee’s largest health benefit plan company, we’ve been helping Tennesseans find their own unique paths to good health since 1945. More than that, we’re your neighbors and friends - fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability.

We’re also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.

We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work - guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based.

BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense.If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.