Technical Service Engineer - Corrugated
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Role details
Tech stack
Job description
Are you passionate about troubleshooting complex equipment, optimizing manufacturing performance, and helping operations achieve greater reliability and quality? Georgia-Pacific is seeking a Technical Service Engineer to provide field and remote technical support to corrugated packaging operations across the Western region. In this role, you will help maximize equipment uptime, improve product quality, and create value through installation support, process optimization, troubleshooting, and technical expertise.
Our Team
Our team partners closely with manufacturing facilities to solve technical challenges, improve operational performance, and share knowledge across multiple locations. The Technical Service Engineer serves as a trusted resource for plant operations and maintenance teams while supporting continuous improvement initiatives.
What You Will Do
- Support the installation, commissioning, startup, and optimization of corrugating and converting equipment across multiple facilities.
- Troubleshoot and resolve mechanical, electrical, pneumatic, hydraulic, servo, drive, and control system issues both remotely and onsite.
- Identify root causes of equipment and process challenges and implement sustainable solutions to improve reliability and performance.
- Partner with plant teams to optimize process settings that improve product quality, board strength, flatness, printability, and throughput.
- Develop and improve preventive maintenance practices, standard work procedures, and spare parts strategies.
- Deliver operator and maintenance training to enhance capability development and equipment effectiveness.
- Collaborate across manufacturing, engineering, and technical teams to identify opportunities for equipment upgrades and process improvements.
- Create clear service documentation, technical reports, and follow-up recommendations.
- Support safety, environmental, and quality compliance expectations during all customer and plant interactions.
- Contribute to continuous improvement initiatives through performance metrics, insights, and technical expertise.
Requirements
- 10 years of experience supporting corrugating and converting equipment in a manufacturing, maintenance, production engineering, or field service environment.
- Knowledge of corrugating processes, board properties, adhesives, and converting operations.
- Experience troubleshooting PLCs, HMIs, VFDs, servo systems, and industrial control networks.
- Experience reading and interpreting electrical and mechanical schematics.
- Experience troubleshooting mechanical systems including bearings, gearboxes, shafts, web handling systems, pneumatics, and hydraulics.
- Ability to travel extensively to support manufacturing facilities across the Western region.
What Will Put You Ahead
- Experience supporting corrugator or converting equipment from OEMs including BHS, Fosber, BW Papersystems, Marquip, Agnati, Mitsubishi, or BOBST.
- Knowledge of board testing methods including ECT, BCT, caliper, moisture, and grammage analysis.
- Experience leading continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
- Experience delivering technical training to operations and maintenance personnel.
- Experience utilizing remote diagnostic and support tools.
Benefits & conditions
For this role, we anticipate paying $150,000 - $170,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
About the company
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here., Georgia-Pacific LLC is a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
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