Telecommunications Field Technician

We are looking for a Field Technician for the Company’s Field Services organization supporting. This role will be responsible for support at the Boston Air Route Control Center and remote sites in the Boston airspace. Field technician will support FAA contracts FTI, ADSB, DCNS and any other FSG programs.

Essential Functions:

• This is a support level position requiring a thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
• Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
• Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, downtime, changes and updates.

Do you have a valid Driver’s License license?, Do you have experience in Telecommunication?, Do you have a High school diploma or GED?, * Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449

• Have excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
• Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
• Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.

Computer Knowledge / Skills:

• Perform basic software troubleshooting and diagnostics,
• Serve as the point of contact for unresolved problems from the Help Desk or NOC.
• Install hardware and software including operating system and office applications,
• Responsible for providing computer hardware, software and network technical support to end-users,
• Assists with setup and configuration of system hardware and software.
• Microsoft Office suite.

Qualifications:

• Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
• Ability to obtain and maintain a Public Trust clearance.

Preferred Additional Skills:

• Network+, CCNA, CCNP, CCNA Wireless, A+
• Ability to work from home, in an “on-call” status.
• Capable of lifting 70 pounds
• Willing to travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed.
• Posses and maintain a valid Driver’s License, and satisfactory driving record, as conditions of initial (and continued0 employment
• Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
• Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.
• Professional appearance

Pulled from the full job description

• 401(k)
• Health insurance
• Work from home