CW Analyst_
Spectraforce
Cohoes, NY, United States
3 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Word
Microsoft Excel
Microsoft Outlook
Data Integration
Microsoft PowerPoint
Salesforce.Com
Data Management
Job description
- We are currently looking for a bright, energetic, and friendly Client Analyst to support a busy and highly successful Executive Wealth Management office within one of the most prestigious global financial services firms.
- The ideal candidate would possess at least two years of administrative/operations support experience in a corporate environment and have a passion to learn and grow in financial services.
- Client Analyst position is a 12-month contract working onsite at our client and has the potential to convert to a permanent position with the client provided that strong performance is displayed and there is a business need to justify conversion.
As the main point of contact in the client on-boarding process, responsibilities for the role include:
- Managing the pipeline of new business opportunities in Salesforce
- Counseling on-boarding, data management and contracting
- Preparing, submitting, and tracking of new accounts through to funding
- Introducing clients and providing clients with an overview of website features
- Monitor and resolve client billing and contract issues
- Schedule client meetings and support counseling Quality requirements
- Assist with tax season activities, including tax return quality control, estimated payments and e-filing
- Prepare documents for 3rd party investment accounts; interfacing with the Data Integration team to resolve issues
- Complete required paperwork for asset transfer and account service requests (e.g., banking services, statement LOAs, POA, beneficiary designations, etc.)
- Interface with internal groups to complete various investment and operational tasks, including various items relating to accounts
- Special Investments and Private Equity requests
- Fixed Income groups for keep/sell analyses and funding exceptions
- Client Data Management for data management and updating of records
- Initiating and tracking status of Annual Letter Mailings
- Completion of call backs and knowledge-based authentication as required
- Complete positive/negative consent client emails, handle exception tracking and comments
- Regional subject matter expert for roll out of new policies/procedures or initiatives from Private Wealth Management or Operations
- Request Morningstar reports from Private Wealth Management
Requirements
- Proficiency in Word, Excel, PowerPoint, and Outlook required
- A minimum of 2-5 years of work experience in a professional corporate environment.
- Strong written and verbal communication skills
- Bachelor’s degree required
- Working knowledge of Word, Excel, Outlook, and PowerPoint
- Ability to work in a fast-paced environment and think clearly under pressure
- Excellent communications skills; team focused
- Extremely organized and detail-oriented
- Completion and passing of the SIE is preferred, but not required.
- If the role converts to a permanent seat at the client, it would be required to achieve the Series 7 & 66 Licenses, which would be sponsored by the client directly.
- Experience in financial services is preferred but not required
- Extremely organized and detail-oriented
- Client service experience
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