GECX (Gemini Enterprise for Customer Experience) Developer

Siri InfoSolutions Inc
Charlotte, NC, United States
27 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source

Tech stack

Java (Programming Language) JavaScript (Programming Language) Artificial Intelligence Python (Programming Language) Node.Js Systems Integration Google Cloud Chatbots Genesys Bots Restful APIs Webhooks
+2 more
Cisco Web Api

Requirements

We are looking for a GECX Developer with 4-8+ years of experience in building AI-powered customer service solutions using Google Contact Center AI (CCAI/GECX) and Dialogflow CX., * Experience with Google CCAI (GECX)

  • Strong knowledge of Dialogflow CX for creating conversational chatbots and voice bots
  • Experience integrating chatbots with contact center applications and backend APIs
  • Good understanding of conversational AI, intents, entities, flows, and webhooks
  • Experience with REST APIs and cloud platforms (Google Cloud is preferred)
  • Knowledge of JavaScript, Node.js, or Java/Python is a plus
  • Good communication and problem-solving skills

Nice to Have:

  • Google Cloud Platform (Google Cloud Platform) experience
  • Contact center domain experience
  • Knowledge of telephony integrations (Genesys, Cisco, etc.)

Apply for this position

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