Platform Operations Engineer - 8:30 PM - 8:30 AM EST Office Shift

Would you like to work on one of the world’s most highly distributed computing platform?

Do you enjoy acting quickly to solve problems?

Join our Platform Operations Team

The Platform Operations team in Infrastructure Engineering & Operations focuses on deploying large-scale changes to our numerous networks safely, while participating in knowledge base management of GPO’s numerous workflows. The team is devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness.

Partner with the best

As a Platform Operations Engineer, you will be responsible for maintaining the deployed network in Operations, improving and streamlining existing processes and procedures while being a point person for issues and questions. This role will also participate in the incident reduction initiative and long-term troubleshooting of customer-facing issues triggered by a change on the deployed network.

As a Platform Operations Engineer, you will be responsible for:

• Troubleshooting and resolving complex technical issues in area of specialty

• Identifying and implementing process and efficiency improvements

• Improving tools, alerts, documentation, and procedures

• Maintaining positive relationships across the teams

• Have a Bachelor’s degree in a relevant related technical field or its equivalent

• Possess experience of administering, monitoring and resolving issues in a high availability platform environment

• Understand basic Linux concepts and perform simple command-line and file navigation tasks with guidance

• Identify common network protocols and perform basic configuration tasks with guidance and supervision.

• Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment

• Have excellent communication and written skills to articulate technical information to internal teams and customers

• Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

At Akamai, we make life better for billions of people, trillions of times a day.