Implementation Engineer

Responsible for post-sales implementation of Cotiviti healthcare data management platform solutions. Coordinate with the sales team to understand customer requirements and communicate with the client directly to develop an implementation plan for configuring purchased Cotiviti solutions into the clients’ existing systems. Define sizing using customer workload for transactions and users. Make recommendations in collaboration with the Implementation Architect/Technical Project Manager team to formulate the architecture, plan and modify product configurations, develop the implementation strategy and operational plans to meet customers’ needs. Install, upgrade, and configure Cotiviti products with other software assets/processes and provide technical support to clients and other staff members regarding the use, operation, and maintenance of equipment. Troubleshoot issues and diagnose bugs with solutions performance. Coordinate with other Client Services, Product, and Development team members to meet development and configuration milestones, developing guidelines, programs, tasks, reports, etc. to meet the clients’ requirements. Implement monitoring solutions to ensure smooth flow of healthcare data transactions. Provide software and client-specific training and develop training documentation based on current standards, regulatory requirements and client needs. Mentor and train internal teams on Cotiviti products and customer custom components. 75% domestic travel required to unanticipated customer sites throughout the US for post-sales implementation activities. Travel expenses will be paid by employer.

Requires a bachelor’s degree or equivalent in Computer Science, Computer Engineering, or related field and three (3) years of experience developing and supporting software in the healthcare payments industry. Also requires: Three (3) years of experience developing and deploying Java or Middleware based applications using the following technologies Java, IDE Rules, MS SQL, and GIT/SVN including WMBI, IBM WebSphere, or related technologies; Three (3) years of experience using Agile/Scrum or Waterfall software life-cycle methodologies in developing products and IT applications; Three (3) years of experience using software engineering tools for configuration management, defect tracking, unit testing, build and deployment; Three (3) years of experience with Electronic Data Interchange (EDI) mapping and EDI analysis; and Three (3) years of experience in customer-facing software integrations. Any and all experience may be gained concurrently. Telecommuting available anywhere in the U.S. Company

life insurance, paid time off, paid holidays, 401(k), Base compensation ranges from at least $108,514. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.