Desktop support

We are seeking a proactive and technically skilled Desktop Support Specialist to join our dynamic IT team. In this role, you will be the frontline hero for resolving hardware and software issues, ensuring seamless computer management, and maintaining optimal IT infrastructure performance., * of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care).

• Travel to the Near By Site in case of a need (Mileage will be taken care).
• Work from Office on Daily (No WFH)
• Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment
• Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops
• Ability to move/lift/carry up 50 lbs of weight
• Safely move equipment point to point using wheeled carts and vehicles
• IMACD & Asset Inventory experience
• Follow ESD safety precautions to avoid electrostatic discharge or equipment damage.
• Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues.
• Ability to use remote desktop connectivity applications
• Working knowledge of imaging utilities such as Ghost, SCCM, etc
• Delivery and setup of PC equipment to end-users.
• Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction.

Do you have experience in Remote access software?

4.84.8 out of 5 stars Longview, WA 98632 $21 - $22 an hour - Contract