Desktop Support Technician

Noblesoft Technologies
South Pittsburg, TN, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$45,760.0 - $47,840.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Desktop Computing Software Engineering Tablet Computers Wireless Devices Laptops Servicenow

Job description

  • Troubleshoot and resolve hardware/software issues for desktops, laptops, tablets, mobile devices, printers, and other IT equipment
  • Perform IMACD activities (Install, Move, Add, Change, Dispose)
  • Support Windows imaging and re-imaging processes
  • Configure and deploy end-user equipment
  • Manage and update asset inventory
  • Handle ServiceNow tickets and maintain accurate documentation
  • Coordinate IMACD scheduling and execution with internal teams and third-party vendors
  • Provide high-quality VIP user support
  • Support wireless devices including iPhone, Android, and Blackberry
  • Ensure compliance with ESD safety standards
  • Assist with site surveys, installations, de-installations, and equipment relocation
  • Follow documentation and knowledge articles to resolve technical issues.

Requirements

Do you have experience in Windows?

Benefits & conditions

4.84.8 out of 5 stars South Pittsburg, TN 37380 $22 - $23 an hour - Contract

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